Terms of Service

Last Modified: March 19, 2010

StealthServers in no way wants to confuse any of our customers or potential customers on our policies. If you feel there is any lack of clarity in this TOS, we ask that you please contact us with your comments, questions or concerns.

Revisions to our Terms of Services

StealthServers reserves the right to revise, amend, and modify our policies and other agreements anytime and in any manner. It is the clients' responsibility to periodically check our TOS. The client should note the date of last revision at the top of this TOS page. If the client refreshes the page and the date has not changed since the last time they read our TOS, he or she may presume no changes have been made. The 'last modified' date indicates the last date our policies have been updated and modified, and the updated/modified version succeeds any prior versions immediately upon posting.

Refund Policy

StealthServers has a no refund policy due to potential abusive issues when offering a non-tangible product. No refunds are given to customers who fail to cancel their subscription before their billing date, so please make sure to review the cancelation procedures below if you would like to stop your subscription. Stealth Servers will however happily refund any billing mistakes.

---- Overpayment: Customer overpayment is not subject to a refund. It will be applied as a service credit to new service(s) or active service(s) equivalent to the amount you have overpaid. This would be a rare event and could only happen if a customer manually sent us funds instead of paying through their billing portal.

Subscription Policy

All server sales are subscriptions. It is the clients' responsibility to cancel the subscription BEFORE their next billing date. No refunds will be given for customers who do not cancel their subscription in time. All billing is based on anniversary billing, and you will be billed one month from the day you signed up, every month, until you cancel. Please note that StealthServers can charge you up to two days before payment is due. For users who have signed up for three (3), six (6), or twelve (12) months, you will be billed based on that corresponding billing cycle.

Cancelation

To officially cancel your services and account, please complete and submit this cancellation form accordingly: http://www.stealthservers.net/cancel.php. This cancellation form is the only way to stop receiving invoices even if you have canceled your subscription yourself through a third party payment gateway; this is in order for us to set you as a canceled user in our billing system. Stealth Servers cannot cancel subscriptions for you. If you've paid through other payments not listed below, please use the cancellation form.

---- Paypal
To reiterate, please complete and submit the cancellation form. It is the clients' responsibility to cancel in paypal to avoid automatically being billed. After you have confirmed you are canceled in paypal, you should not be billed anymore, but you may still be sent invoices unless you filled out the cancellation form at the above url to make sure you are set as canceled. If you have been wrongfully billed, please submit a ticket through your game/billing panel explaining the situation.

---- Credit Card
To reiterate, please complete and submit the cancellation form. You must complete and submit the form within three (3) business days or more BEFORE your next billing date. This is to ensure we are able to stop payment in time.

Customer Abuse Policy

Any attempt to hack, attack, exploit, or do any harm to any website or server provided by Stealth Servers LLC will result in immediate cancelation of that users account as well as possible legal action.

Any attempt to defraud Stealth Servers via illegitimate charge backs, bad checks, or other means will result in immediate defensive action by Stealth Servers and potential legal action.
All servers are sold with specific specifications stated before the server is purchased. If specifications are altered, termination of the customers' service may be given. Some examples of these specifications are listed below, but are not limited to just the following:

• Changing a server from private to public
• Altering the fps or ticrate of the server
• Changing the amount of player slots of the server
• Using mods or addons on the server not approved by StealthServers

Additional Policies

Stealth Servers reserve the right to cancel a users service at any time, for any reason. In the event of a users service being canceled by our staff, a proper pro-rated refund will be given to the user.

Stealth Servers prides itself on quality servers, and allows you to test any of our servers before you purchase. However due to the nature of the service no guarantee can be offered.

The policies listed in this document are governed by the laws of the State of California and any claims, legal proceeding, or litigation arising in connection with them will be brought solely in Los Angeles, California. You consent to the jurisdiction of such courts.

Any policies not listed are expected to be questioned by the customer BEFORE service starts. If an item is not listed in this TOS, the customer will receive a full explanation (If requested) before service, thus entering a verbal agreement with Stealth Servers.